Azure SDK Review - [Introduction to IC3 ACS Calling]

[azure-sdk]

New SDK Review meeting has been requested.

Service Name: IC3 ACS Calling
Review Created By: Jiri Burant
Review Date: 06/05/2024 02:05 PM PT

Release Plan:
Hero Scenarios Link: here
Architecture Diagram Link: Not Provided
Core Concepts Doc Link: Not Provided
APIView Links: Javascript,

Description: This change enables caller to hide the caller identity, when either starting an outbound call, adding participant to existing call or transferring the call. The effect of this is that the caller number will be masked on the callee side and the number will be shown as anonymous (hidden number). Billing and routing won't be affected.

Example of a valid business case for this feature is mental health or abuse helpline, where it's desirable that the privacy of caller is protected (we already have this requirement from YourTown customer).

Scope of the review is just JS.

Code example:
const call = callAgent.startCall(

[{phoneNumber: 'CALLEE_NUMBER'}],

{alternateCallerId: {phoneNumber: 'CALLER_NUMBER'}, privacyOptions: {hideCallerId: true} });

Detailed meeting information and documents provided can be accessed here