diff --git a/src/client.ts b/src/client.ts
index ac087b7..341a8a3 100644
--- a/src/client.ts
+++ b/src/client.ts
@@ -57,9 +57,6 @@ export class APIClient extends BaseAPIClient {
     super({
       baseUrl: config.oktaOrgUrl,
       logger,
-      retryOptions: {
-        timeout: 0,
-      },
       rateLimitThrottling: {
         threshold: rateLimitThreshold,
         resetMode: 'datetime_epoch_s',
diff --git a/src/steps/roles.ts b/src/steps/roles.ts
index d96ddb1..40ec807 100644
--- a/src/steps/roles.ts
+++ b/src/steps/roles.ts
@@ -3,6 +3,7 @@ import {
   createIntegrationEntity,
   IntegrationStep,
   IntegrationStepExecutionContext,
+  IntegrationWarnEventName,
   parseTimePropertyValue,
   RelationshipClass,
 } from '@jupiterone/integration-sdk-core';
@@ -125,8 +126,14 @@ export async function fetchRoles({
     );
     await flushBatch();
   } catch (err) {
-    logger.error({ err }, 'Failed to fetch user roles');
-    throw err;
+    if (err.status === 403) {
+      logger.publishWarnEvent({
+        name: IntegrationWarnEventName.MissingPermission,
+        description: 'The API key does not have access to fetch user roles.',
+      });
+    } else {
+      throw err;
+    }
   }
 
   try {
@@ -146,8 +153,14 @@ export async function fetchRoles({
     );
     await flushBatch();
   } catch (err) {
-    logger.error({ err }, 'Failed to fetch group roles');
-    throw err;
+    if (err.status === 403) {
+      logger.publishWarnEvent({
+        name: IntegrationWarnEventName.MissingPermission,
+        description: 'The API key does not have access to fetch group roles.',
+      });
+    } else {
+      throw err;
+    }
   }
 }
 
diff --git a/src/util/withConcurrentQueue.ts b/src/util/withConcurrentQueue.ts
index dbee4f2..0e47805 100644
--- a/src/util/withConcurrentQueue.ts
+++ b/src/util/withConcurrentQueue.ts
@@ -1,7 +1,12 @@
-import { IntegrationLogger } from '@jupiterone/integration-sdk-core';
+import {
+  IntegrationError,
+  IntegrationLogger,
+} from '@jupiterone/integration-sdk-core';
 import Bottleneck from 'bottleneck';
 import { QueueTasksState } from '../types/queue';
 
+const FIVE_MINUTES = 5 * 60 * 1_000;
+
 /**
  * Executes a function with managed concurrency using a rate-limiting strategy.
  * This function sets up a `Bottleneck` limiter to control task execution, allowing
@@ -66,6 +71,16 @@ export async function withConcurrentQueue(
     reservoirRefreshInterval: ONE_MINUTE_IN_MS, // refresh every minute.
   });
 
+  const resetLimiter = () => {
+    limiter.updateSettings({
+      reservoir: null,
+      maxConcurrent: null,
+      minTime: 0,
+      reservoirRefreshAmount: null,
+      reservoirRefreshInterval: null,
+    });
+  };
+
   const tasksState: QueueTasksState = {
     error: undefined,
     rateLimitReached: false,
@@ -82,13 +97,7 @@ export async function withConcurrentQueue(
     if (!tasksState.error) {
       tasksState.error = err;
       // After the first error, reset the limiter to allow all remaining tasks to finish immediately.
-      limiter.updateSettings({
-        reservoir: null,
-        maxConcurrent: null,
-        minTime: 0,
-        reservoirRefreshAmount: null,
-        reservoirRefreshInterval: null,
-      });
+      resetLimiter();
     }
   });
 
@@ -102,17 +111,35 @@ export async function withConcurrentQueue(
     });
   };
 
-  let debugLimiterIntervalId: NodeJS.Timeout | undefined;
-  if (options.logQueueState) {
-    debugLimiterIntervalId = setInterval(
-      () => {
-        options.logger?.info(
-          `${options.logPrefix ? `${options.logPrefix} ` : ''}${JSON.stringify(limiter.counts())}`,
-        );
-      },
-      5 * 60 * 1_000, // Log every 5 minutes
-    );
+  let lastStateChangeTime = Date.now();
+  const states = ['received', 'queued', 'scheduled', 'executing', 'done'];
+  for (const state of states) {
+    // eslint-disable-next-line @typescript-eslint/ban-ts-comment
+    // @ts-ignore
+    limiter.on(state, () => {
+      lastStateChangeTime = Date.now();
+    });
   }
+  const limiterIntervalId = setInterval(() => {
+    const queueState = JSON.stringify(limiter.counts());
+    if (options.logQueueState) {
+      options.logger?.info(
+        `${options.logPrefix ? `${options.logPrefix} ` : ''}${queueState}`,
+      );
+    }
+    if (Date.now() - lastStateChangeTime >= FIVE_MINUTES) {
+      options.logger?.error(
+        { queueState },
+        'Queue has been in the same state for more than 5 minutes.',
+      );
+      tasksState.error = new IntegrationError({
+        code: 'QUEUE_STATE_CHANGE_TIMEOUT',
+        message: `Queue has been in the same state for more than 5 minutes.`,
+      });
+      resetLimiter();
+      resolveIdlePromise?.();
+    }
+  }, FIVE_MINUTES);
 
   try {
     await fn(limiter, tasksState, async () => {
@@ -124,9 +151,7 @@ export async function withConcurrentQueue(
       }
     });
   } finally {
-    if (debugLimiterIntervalId) {
-      clearInterval(debugLimiterIntervalId);
-    }
+    clearInterval(limiterIntervalId);
     limiter.removeAllListeners();
   }
 }