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The XXXXX part in the issue title are the first characters of the Trade ID before the "-" (dash).
The screenshot from the Bisq client must have the Trade ID, Deposit, Maker and Taker TXIDs visible. Of course some trades do not have all 3 types, that is ok. Make sure all private information is covered (like bank accounts, name, etc). Do not upload images where sensitive private data is visible!
Maker: 0f9ef96f30deb520971af98795b81cf3a9840151f8ecdb28bb23b59f9a673936
Taker: 0565f46427c0fd07a901ad1a89797ef7214452e7f170d273e16ed0fd78076432
Deposit: cff73d5f02f2fcdc0b7b08c50078f13f544b2da23cf7ab1393164211f01c3151
BTC mining fees lost: 0.00008496 BTC
Trade fees lost, please state if BSQ or BTC: 0.001650 BTC
A reimbursement request has to contain textual representation of Maker, Taker and Deposit TXIDs (copy them from the client to the issue). All TXIDs that are visible in the screenshot must be copied to the issue in text form! Please use exact form for Maker/Taker/Deposit - no abbreviations like M:, T: or adding extra characters like "Maker TX:", etc. Leave those fields as they are and replace the "........" with the appropreate txid
Bisq version: v1.9.9
BTC address for reimbursement: bc1q0frhgd0vugw2z7nre3y777mxwz5q03qs0cqx4u
Provide the Bisq client version to help developers identify the causing issue.
Other notes:
Warning
There is an issue with a missing or invalid transaction.
Please do NOT send the fiat or altcoin payment.
Open a support ticket to get assistance from a Mediator.
Error message: Deposit transaction is null or has unexpected input count
Maker fee txid was displayed in green but I can't find it on a blockchain explorer.
Tried SPV resync but it didn't resolve the issue.
DAO state is "in consensus".
Issue #197 can be used as a good example of a correct reimbursement request.
The text was updated successfully, but these errors were encountered:
Maker: 0f9ef96f30deb520971af98795b81cf3a9840151f8ecdb28bb23b59f9a673936
Taker: 0565f46427c0fd07a901ad1a89797ef7214452e7f170d273e16ed0fd78076432
Deposit: cff73d5f02f2fcdc0b7b08c50078f13f544b2da23cf7ab1393164211f01c3151
BTC mining fees lost: 0.00008496 BTC
Trade fees lost, please state if BSQ or BTC: 0.001650 BTC
Bisq version: v1.9.9
BTC address for reimbursement: bc1q0frhgd0vugw2z7nre3y777mxwz5q03qs0cqx4u
Other notes:
Warning
There is an issue with a missing or invalid transaction.
Please do NOT send the fiat or altcoin payment.
Open a support ticket to get assistance from a Mediator.
Error message: Deposit transaction is null or has unexpected input count
Maker fee txid was displayed in green but I can't find it on a blockchain explorer.
Tried SPV resync but it didn't resolve the issue.
DAO state is "in consensus".
The text was updated successfully, but these errors were encountered: