FedEx team blocking our shippings because of wrong imageType

[ShapesGraphicStudio]

Preconditions and environment

• Magento version 2.4.7-p2
• FedEx shipping

Steps to reproduce

1. Navigate through backend
2. Generate FedEx shipping label

Expected result

Compliant shipping label for FedEx services.

Actual result

Blocked shipping by FedEx because of non compliant label.

Additional information

FedEx team told me I had to change imageType from PNG to PDF in vendor/magento/module-fedex/Model/Carrier.phpvendor/magento/module-fedex/Model/Carrier.php (around line 1240).

'labelSpecification' => [
'labelFormatType' => 'COMMON2D',
'imageType' => 'PDF',
'labelStockType' => 'PAPER_85X11_TOP_HALF_LABEL',
],

Should this option not be administrable in back office?

This is already the third change asked by FedEx devs I have to make in this file (issues #39159 & #39162)

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @ShapesGraphicStudio. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

• @magento give me 2.4-develop instance - upcoming 2.4.x release
• For more details, review the Magento Contributor Assistant documentation.
• Add a comment to assign the issue: @magento I am working on this
• To learn more about issue processing workflow, refer to the Code Contributions.

---

Join Magento Community Engineering Slack and ask your questions in #github channel.
⚠️ According to the Magento Contribution requirements, all issues must go through the Community Contributions Triage process. Community Contributions Triage is a public meeting.
🕙 You can find the schedule on the Magento Community Calendar page.
📞 The triage of issues happens in the queue order. If you want to speed up the delivery of your contribution, join the Community Contributions Triage session to discuss the appropriate ticket.