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After updating Nextcloud Talk - browser conversation stuck on "Joining Conversation" #12711

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CreativePR opened this issue Jul 14, 2024 · 3 comments

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@CreativePR
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Steps to reproduce

  1. Updated Nextcloud installation to 18.0.10
  2. Login to Nextcloud account and go to talk on either Edge or Chrome - Windows 11 pro
  3. When entering conversation, you cannot type - only see joining conversation. Using Nextcloud Talk iPhone app, there are no issues

Expected behaviour

You should be able to talk in a conversation using WIndows 11 Pro and either the Edge or Chrome Browswer

Actual behaviour

Conversations all stuck at Joining Conversation... Cannot type in either the Edge or Chrome Browser on Windows 11 Pro

Talk app

Talk app version: (see apps administration page: /index.php/settings/apps)
18.0.10

Custom Signaling server configured: yes/no and version (see Talk administration settings: /index.php/settings/admin/talk#signaling_server)
Using Defaults on Docker Installation

Custom TURN server configured: yes/no (see Talk administration settings: /index.php/settings/admin/talk#turn_server)

Using Defaults on Docker Installation

Custom STUN server configured: yes/no (see Talk administration settings: /index.php/settings/admin/talk#stun_server)

Using Defaults on Docker Installation

Browser

Chrome 126 or Edge 126

Microphone available: yes/no
Yes

Camera available: yes/no
Yes

Operating system: Windows/Ubuntu/Mac/...
Windows 11 Pro

Browser name: Firefox/Chrome/Safari/...
Chrome and Edge

Browser version: 124/125/...
126

Browser log

``` Insert your browser log here, this could for example include: a) The javascript console log b) The network log c) ... ```

Server configuration

Operating system: Ubuntu/RedHat/...

Web server: Apache/Nginx

Database: MySQL/Maria/SQLite/PostgreSQL

PHP version: 8.1/8.2/8.3

Nextcloud Version: (see administration page)

List of activated apps:

If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your server installation folder

Nextcloud configuration:

If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder

Server log (data/nextcloud.log)

Insert your server log here
@SystemKeeper
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SystemKeeper commented Jul 14, 2024

Using Defaults on Docker Installation

Which docker are you talking about? Please check the settings in Admin -> Talk and update your post.

Please check your browsers console for errors and post these here.

@CreativePR
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Sorry - mistated about docker. This install was Nextcloud AIO. After rebooting the server, the issue that we saw on Windows 11 with Chrome and Edge resolved itself.

@SystemKeeper
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Thanks for the feedback, I am closing the issue for now then.

@SystemKeeper SystemKeeper closed this as not planned Won't fix, can't repro, duplicate, stale Jul 15, 2024
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