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Login fails when PACER account is a filer account #9

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pcbrannon opened this issue Nov 28, 2023 · 2 comments
Open

Login fails when PACER account is a filer account #9

pcbrannon opened this issue Nov 28, 2023 · 2 comments

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@pcbrannon
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We encountered an error when the account being used is a filer in PACER. For filers PACER throws a popup with a checkbox reminding them of their duty to redact certain information (example at https://www.nacdl.org/Content/CollectHowtoSearchPACER). The tool currently does not appear to anticipate this and at that point stalls then fails.

@scottgdaniel
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Hi there!

Thanks for the heads-up – this is indeed a dialog box we weren't aware of. Although I'm navigating via some degree of guesswork, given that I don't have filer credentials and thus can't debug locally, I've pushed a potential fix (to the repository, not the pip package); will you let me know whether or not it resolves the problem?

Even if the issue persists after this latest fix, it seems like a fairly simple bug, so I'd be happy to find a moment to sit down with you and iron it out in real time. Let me know if that would be of interest to you.

All best,
Scott

@pcbrannon
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Thanks! We will likely be able to test again with the filer account in January and I'll let you know what happens when we do that.

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