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Adding new devices Smart Scan Hit or Miss #3901

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heffneil opened this issue Sep 17, 2024 · 8 comments
Open
3 tasks done

Adding new devices Smart Scan Hit or Miss #3901

heffneil opened this issue Sep 17, 2024 · 8 comments
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bug Something isn't working

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@heffneil
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Checklist

  • I am not using Home Assistant. Or: a developer has told me to come here.
  • I have checked the troubleshooting section and my problem is not described there.
  • I have read the changelog and my problem is not mentioned there.

Deploy method

Docker

Z-Wave JS UI version

zwave-js-ui: 9.18.0.5040e7e

ZwaveJS version

13.2.0

Describe the bug

I can not reliably add devices. I just added a device and it worked. Then I follow the same procedure and it just never even tries to find it. I have tried 4 or 5 new switches 10 times each.

To Reproduce

On my Iphone with the latest updates (ios18) I go to provision and smart scan and scan the qr code on these zooz on/off switches. ZEN76 800LR

Expected behavior

these switches should just get added. I don't see inclusion mode activate on the top bar on my phone. I have no idea what is going on but I am losing my mind trying to do this SO many times with poor to no results. Please help

Additional context

No response

@heffneil heffneil added the bug Something isn't working label Sep 17, 2024
@robertsLando
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Please make a driver log, loglevel debug and attach it here as a file (drag & drop into the text field).

@heffneil
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Can I paste it here safely? Also I have another problem where I can't get to my zwave interface no chrome or safari on my phone unless I use an incognito window. I tried clearing all cookies and browsing data for all time on chrome and I get "Load Failed with RETRY refresh" on the screen. I have the bottom bar of the interface but that's it. SO strange.

@robertsLando
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Can I paste it here safely

Yes

Also I have another problem where I can't get to my zwave interface no chrome or safari on my phone unless I use an incognito window

@heffneil are you using a proxy? Could you show me chrome console?

@heffneil
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I am using a cluster of hosts behind nomad with traefik. I don't know if that clarifies your question but like I said incognito and browsers on the computers work. Chrome and Safari not so much.

@heffneil
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zwave-js-ui-store.zip

@robertsLando
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@heffneil Did you also setup an external auth on your proxy?

About the main issue could you explain me if the qr scan completes sucessfully (so you see the provisioning entry on the table) and then the device is never added or if it's the scan that is failing?

@heffneil
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I don't know I am only using this locally. Smart Scan will just wait and wait for hours and then finally they will come online but it takes far too long. I added devices manually but it still doesn't get in to the provisioned list. Just in the smart scan list.

@robertsLando
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@heffneil do you scan deviced from "Provisioning Entries" tab or from the control panel nodes manager dialog?

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