[$4000] iPad (safari) - Change password, new chat & new group page the field gets focused but the keyboard doesn't open - reported by @thesahindia

[mvtglobally]

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Action Performed:

Go to settings > security > change password

Expected Result:

The keyboard should open

Actual Result:

The keyboard doesn't open

Workaround:

unknown

Platform:

Where is this issue occurring?

• Mobile Web iPad (safari)

Version Number: 1.1.99-0
Reproducible in staging?: Y
Reproducible in production?: Y
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation

RPReplay_Final1661701238.mov

Expensify/Expensify Issue URL:
Issue reported by: @thesahindia
Slack conversation: https://expensify.slack.com/archives/C01GTK53T8Q/p1661709051676959

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[melvin-bot]

Triggered auto assignment to @sonialiap (AutoAssignerTriage), see https://stackoverflow.com/c/expensify/questions/4749 for more details.

[sonialiap]

I can replicate the behavior 👍

[melvin-bot]

Triggered auto assignment to @MariaHCD (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[melvin-bot]

Triggered auto assignment to @JmillsExpensify (External), see https://stackoverflow.com/c/expensify/questions/8582 for more details.

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @rushatgabhane (External)

[melvin-bot]

Triggered auto assignment to @chiragsalian (External), see https://stackoverflow.com/c/expensify/questions/7972 for more details.

[JmillsExpensify]

Also replicated the behavior. It's reproducible on Safari across all iOS platforms. I've created a job in Upwork here: https://www.upwork.com/jobs/~01f0a06e71a7da3f54. We're open for proposals!

[rushatgabhane]

@JmillsExpensify Before closing, I think we should wait until Applause can't reproduce the bug in their weekly tests.

(hold on doubling because i can't repro it either)

[jeet-dhandha]

Tested this not Reproducible.

[thesahindia]

It's still reproducible for me.

[JmillsExpensify]

Woah, yes, I can reproduce this now. That said, I think this is a symptom of our larger keyboard issue and should be put on hold while we work through that initiative first. Tracking issue is here. Sound good?

[rushatgabhane]

#10273 is related to KeyboardAvoidingView, as in how much the content should move up when the virtual keyboard is opened.

This issue is about the keyboard not opening, so I think we should remove the hold. Thoughts?

cc @JmillsExpensify

[JmillsExpensify]

That's a good point. I was specifically thinking of this mention in the problem statement.

For example, we have some screens where we use timeouts to wait for navigation transitions to finish before opening the keyboard

But I think you're right, being sluggish and opening slowly is different than not opening (on Ipad mWeb) at all.

[JmillsExpensify]

We're open for proposals again!

[rushatgabhane]

For example, we have some screens where we use timeouts to wait for navigation transitions to finish before opening the keyboard

Ohhh, I didn't know that and I see where you're coming from now.

You might be right about holding this issue because a fix might involve using timeouts.
Let's figure it out by looking at some proposals?

[JmillsExpensify]

Ah yes, all good! I like the idea of trying to verify one way or another via proposals.

[JmillsExpensify]

Doubling the price in the hopes of getting more proposals.

[JmillsExpensify]

Still waiting on proposals. I will circle back in the coming days to double the price if we still don't get proposals.

[JmillsExpensify]

Alrighty, doubling the price. When we get proposals, we'll be able to more accurately understand if this is related to the linked, and larger, keyboard initiative above.

[rushatgabhane]

The proposal should be wholistic and fix the issue for all the following pages

• secondary login
• add paypal
• workspace new room
• change password
• new chat
• new group

[JmillsExpensify]

Alright, doubling the price again. We still lack proposals.

[sketchydroide]

closing as duplicated of #10414 more details here and here