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@GenesysCloudBlueprints

Genesys Cloud Blueprints

Source projects for blueprints found on the Genesys Cloud Developer Center

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  1. cx-as-code-cicd-gitactions-blueprint cx-as-code-cicd-gitactions-blueprint Public

    This Genesys Cloud Developer Blueprint demonstrates how to integrate CX as Code into a CI/CD pipeline

    HCL 12 21

  2. bot-connector-for-ms-power-virtual-agent bot-connector-for-ms-power-virtual-agent Public

    This Genesys Cloud Developer Blueprint provides a sample of using Genesys Bot Connector with a Microsoft Power Virtual Agent

    Python 7 5

  3. automated-callback-blueprint automated-callback-blueprint Public

    Blueprint to configure automated callbacks by using data actions to add numbers to an always-running outbound dialing campaign

    PowerShell 5 17

  4. microsoft-teams-blueprint microsoft-teams-blueprint Public

    Blueprint for setting up Genesys Cloud and Microsoft 365 to provide a meeting scheduling solution

    5 7

  5. email-aws-comprehend-blueprint email-aws-comprehend-blueprint Public

    This Genesys Cloud Developer Blueprint provides instructions on how to setup an email flow with CX as Code

    HCL 5 7

  6. agent-monitoring-app-blueprint agent-monitoring-app-blueprint Public

    Vue.js application using the Genesys Cloud Javascript SDK to build a custom Agent monitoring application.

    Vue 5 11

Repositories

Showing 10 of 86 repositories
  • genesys-cloud-call-park Public

    As a Telephony Admin, I want the ability for my agents to park a call to be retrieved on another phone.

    GenesysCloudBlueprints/genesys-cloud-call-park’s past year of commit activity
    HCL 1 MIT 1 0 0 Updated Sep 18, 2024
  • gc-presence-update-from-ms-teams Public

    As a GC Admin, I want the ability to trigger a presence update in Genesys Cloud from Microsoft Teams.

    GenesysCloudBlueprints/gc-presence-update-from-ms-teams’s past year of commit activity
    1 MIT 0 0 1 Updated Sep 17, 2024
  • cx-as-code-cicd-gitactions-blueprint Public

    This Genesys Cloud Developer Blueprint demonstrates how to integrate CX as Code into a CI/CD pipeline

    GenesysCloudBlueprints/cx-as-code-cicd-gitactions-blueprint’s past year of commit activity
    HCL 12 MIT 21 0 1 Updated Sep 11, 2024
  • embeddable-framework-blueprint Public

    This repository contains an example application that mimics a custom CRM environment. The application can integrate with different PureCloud Embeddable Framework deployment environments: local, private, and production.

    GenesysCloudBlueprints/embeddable-framework-blueprint’s past year of commit activity
    JavaScript 0 MIT 0 0 0 Updated Sep 9, 2024
  • genesyscloud-blueprint-linter-results Public

    Collects and displays the linter results of all Genesys Cloud Blueprints

    GenesysCloudBlueprints/genesyscloud-blueprint-linter-results’s past year of commit activity
    Python 0 MIT 1 0 0 Updated Aug 27, 2024
  • digital-messaging-translator-blueprint Public

    The Digital Messaging Translator uses AWS Translate service to automatically translate everything in the interaction window in real-time, including canned responses. This supports both web chat and web messaging interactions.

    GenesysCloudBlueprints/digital-messaging-translator-blueprint’s past year of commit activity
    JavaScript 1 MIT 8 2 0 Updated Aug 27, 2024
  • web-messaging-chatbot-with-knowledge-base Public
    GenesysCloudBlueprints/web-messaging-chatbot-with-knowledge-base’s past year of commit activity
    HCL 1 MIT 1 0 1 Updated Aug 21, 2024
  • automated-chabot-with-amazon-lex Public

    Amazon services demonstrating how to feed Genesys Cloud transcript events over to a Lex Automated Chatbot.

    GenesysCloudBlueprints/automated-chabot-with-amazon-lex’s past year of commit activity
    HCL 0 MIT 2 0 0 Updated Aug 8, 2024
  • mobilesdk-sample-ios Public

    This blueprint shows how to use Mobile SDK in iOS.

    GenesysCloudBlueprints/mobilesdk-sample-ios’s past year of commit activity
    Swift 0 MIT 0 0 0 Updated Aug 5, 2024
  • ani-blacklist Public

    Phone number blacklist

    GenesysCloudBlueprints/ani-blacklist’s past year of commit activity
    1 MIT 0 0 0 Updated Jul 29, 2024
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