improve on the issue templates

.github/ISSUE_TEMPLATE/feature_request.md

@@ -1,36 +1,35 @@
 ---
-name: Feature request
-about: Suggest an idea for this project
+name: Feature Request
+about: Suggest an idea for this project.
 title: ''
-labels: ''
+labels: ['enhancement']
 assignees: ''
 
 ---
 
-### Have you checked the GP2040-CE documentation [HERE](https://gp2040-ce.info/) to confirm this feature doesn't already exist?
+> Please read these quoted sections before submitting, and remove them (including this one) when you have provided what
+> is asked, in order to make addressing the issue easier for everyone. Thank you!
+>
+> Be sure to:
+> * Check the documentation [HERE](https://gp2040-ce.info/) to answer many questions on firmware capabilities and usage.
+> * Make sure that your idea has not already been filed [HERE](https://github.com/OpenStickCommunity/GP2040-CE/issues).
+> * Confirm the feature does not exist in the latest version of the firmware, found
+  [HERE](https://github.com/OpenStickCommunity/GP2040-CE/releases).
 
-Yes/No
+### Problem
 
-### Which problem is this feature request solving?
+> Which problem is this feature request solving?
+>
+> Provide a clear and concise description of what the problem is. For example, "I'm always frustrated when..."
 
-Provide a clear and concise description of what the problem is. For example, "I'm always frustrated when..."
+### Solution
 
+> Describe the solution you would like to see
+>
+> Provide a clear and concise description of what you want to happen. Let us know about other solutions you've tried or
+> researched.
 
-### Describe the solution you would like to see
+### Do you plan to work on this feature yourself?
 
-Provide a clear and concise description of what you want to happen.
-
-
-### Describe alternatives you've considered
-
-Let us know about other solutions you've tried or researched.
-
-
-### Can you submit a pull request?
-
-Yes/No.
-
-
-### Are you planning on working on this feature yourself?
-
-Yes/No.
+> Beyond a simple yes or no, we are also willing to help with partial solutions or to refine a proof of concept, if you
+> are able to contribute.

.github/ISSUE_TEMPLATE/hardware-bug-report.md

@@ -0,0 +1,47 @@
+---
+name: Hardware Bug Report
+about: Report an issue with supported hardware running GP2040-CE.
+title: ''
+labels: ['bug']
+assignees: ''
+
+---
+
+> Please read these quoted sections before submitting, and remove them (including this one) when you have provided what
+> is asked, in order to make addressing the issue easier for everyone. Thank you!
+>
+> Be sure to:
+> * Check the documentation [HERE](https://gp2040-ce.info/) to answer many questions on hardware requirements and usage.
+> * Make sure that your issue has not already been filed [HERE](https://github.com/OpenStickCommunity/GP2040-CE/issues).
+
+### Expected Behavior
+
+> Please describe the behaviour you are expecting.
+
+### Current Behavior
+
+> What is the current behaviour? If this is something that worked in the past, be sure to include the conditions in
+> which it did.
+
+### Context
+
+> Please provide all relevant information about your setup. This is important in case the issue is not reproducible
+> except under certain conditions. Important elements include:
+>
+> * Name of device
+> * Link to where you purchased the device
+> * Firmware version
+> * Available schematics, designs, etc., especially for custom hardware
+> * Similar hardware (e.g. if it has the same GPIO-to-button assignments as a Pico)
+
+### Steps to Reproduce
+
+> Please provide detailed steps for reproducing the issue.
+>
+> 1. Step 1
+> 2. Step 2
+> 3. ETC...
+
+### Screenshots & Files
+
+> Please include any relevant screenshots or files here, including photos of the front and back of the board.

.github/ISSUE_TEMPLATE/issue---bug-report.md

@@ -1,52 +1,52 @@
 ---
-name: Issue / Bug report
-about: Create a report to help us improve
+name: Firmware Bug Report
+about: Report an issue with the GP2040-CE firmware.
 title: ''
-labels: ''
+labels: ['bug']
 assignees: ''
 
 ---
 
-### Prerequisites
-
-Please check the following before posting an issue / bug report.
-
-- [ ] I am running the latest version of the firmware found [HERE](https://github.com/OpenStickCommunity/GP2040-CE/releases)
-- [ ] I have checked the documentation [HERE](https://gp2040-ce.info/) and found no answer
-- [ ] I checked to make sure that this issue has not already been filed [HERE](https://github.com/OpenStickCommunity/GP2040-CE/issues)
-- [ ] I am reporting the issue to the correct repository
-
-### Context
-
-Please provide all relevant information about your setup. This is important in case the issue is not reproducible except for under certain conditions.  
-
-* Firmware Version:
-* Name of device:
-* Link to where you purchased the device:
-* Is this a custom build?:
-* Operating System:
-* Browser:
-
+> Please read these quoted sections before submitting, and remove them (including this one) when you have provided what
+> is asked, in order to make addressing the issue easier for everyone. Thank you!
+>
+> Be sure to:
+> * Check the documentation [HERE](https://gp2040-ce.info/) to answer many questions on firmware capabilities and usage.
+> * Make sure that your issue has not already been filed [HERE](https://github.com/OpenStickCommunity/GP2040-CE/issues).
+> * Confirm your issue exists on the latest version of the firmware, found
+  [HERE](https://github.com/OpenStickCommunity/GP2040-CE/releases).
 
 ### Expected Behavior
 
-Please describe the behaviour you are expecting.
-
+> Please describe the behaviour you are expecting.
 
 ### Current Behavior
 
-What is the current behaviour?
-
+> What is the current behaviour? If this is something that worked in the past, be sure to include the conditions in
+> which it did (prior version of the firmware, a different GP2040-CE device where it works, etc.).
 
-### Steps to Reproduce
+### Context
 
-Please provide detailed steps for reproducing the issue.
+> Please provide all relevant information about your setup. This is important in case the issue is not reproducible
+> except under certain conditions. Important elements include:
+>
+> * Firmware version
+> * Name of device
+> * Link to where you purchased the device
+>
+> If your issue is with the web configurator, also include:
+>
+> * Operating System
+> * Browser
 
-1. Step 1
-2. Step 2
-3. ETC...
+### Steps to Reproduce
 
+> Please provide detailed steps for reproducing the issue.
+>
+> 1. Step 1
+> 2. Step 2
+> 3. ETC...
 
 ### Screenshots & Files
 
-Please include any relevant screenshots or files here.  If you are having issues with a board please include images of the front and back of the board.
+> Please include any relevant screenshots, photos/recordings, or files here.