Not opening NordVPN

[sam-bringer]

Maybe it's an Anaconda compatibility issue, but I'm getting the following error:

---

You're using Windows.
Performing system check...

NordVPN installation check: ✓
NordVPN service check: ✓
Opening NordVPN app and disconnecting if necessary...

AttributeError Traceback (most recent call last)
~\anaconda3\lib\site-packages\psutil_common.py in wrapper(self)
448 # case 1: we previously entered oneshot() ctx
--> 449 ret = self._cache[fun]
450 except AttributeError:

AttributeError: _cache

During handling of the above exception, another exception occurred:

PermissionError Traceback (most recent call last)
~\anaconda3\lib\site-packages\psutil_pswindows.py in wrapper(self, *args, **kwargs)
678 try:
--> 679 return fun(self, *args, **kwargs)
680 except OSError as err:

~\anaconda3\lib\site-packages\psutil_common.py in wrapper(self)
451 # case 2: we never entered oneshot() ctx
--> 452 return fun(self)
453 except KeyError:

~\anaconda3\lib\site-packages\psutil_pswindows.py in exe(self)
765 else:
--> 766 exe = cext.proc_exe(self.pid)
767 if not PY3:

PermissionError: [WinError 24] The program issued a command but the command length is incorrect: '(originated from NtQuerySystemInformation)'

During handling of the above exception, another exception occurred:

AccessDenied Traceback (most recent call last)
in
----> 1 settings = initialize_VPN()

~\anaconda3\lib\site-packages\nordvpn_switcher\nordvpn_switch.py in initialize_VPN(stored_settings, save, area_input, skip_settings)
141 print("Opening NordVPN app and disconnecting if necessary...")
142 open_nord_win = subprocess.Popen(["nordvpn", "-d"],shell=True,cwd=cwd_path,stdout=DEVNULL)
--> 143 while ("NordVPN.exe" in (p.name() for p in psutil.process_iter())) == False:
144 time.sleep(windows_pause)
145 open_nord_win.kill()

~\anaconda3\lib\site-packages\nordvpn_switcher\nordvpn_switch.py in (.0)
141 print("Opening NordVPN app and disconnecting if necessary...")
142 open_nord_win = subprocess.Popen(["nordvpn", "-d"],shell=True,cwd=cwd_path,stdout=DEVNULL)
--> 143 while ("NordVPN.exe" in (p.name() for p in psutil.process_iter())) == False:
144 time.sleep(windows_pause)
145 open_nord_win.kill()

~\anaconda3\lib\site-packages\psutil_init_.py in name(self)
632 if WINDOWS and self._name is not None:
633 return self._name
--> 634 name = self._proc.name()
635 if POSIX and len(name) >= 15:
636 # On UNIX the name gets truncated to the first 15 characters.

~\anaconda3\lib\site-packages\psutil_pswindows.py in name(self)
748 if self.pid == 4:
749 return "System"
--> 750 return os.path.basename(self.exe())
751
752 @wrap_exceptions

~\anaconda3\lib\site-packages\psutil_pswindows.py in wrapper(self, *args, **kwargs)
679 return fun(self, *args, **kwargs)
680 except OSError as err:
--> 681 raise convert_oserror(err, pid=self.pid, name=self._name)
682 return wrapper
683

AccessDenied: psutil.AccessDenied (pid=8852)

---

I'd appreciate any help!

[kboghe]

Hi Sam,

Thanks for reporting this issue! This is probably a redundant question, but here it goes: are you the administrator of your work station and/or are you using a computer with some kind of additional security measures in place (e.g. a laptop from work or the like)?

[sam-bringer]

Thank you for the reply.
I am not. I tried running it as an administrator but still got the error. But it probably still might be something related to that.