Troubleshooting Guide

A device disconnects and reconnects every 1-2 seconds

The reason for this is most likely that there are multiple agents using the same device ID. When an agent (WebTunnelAgent) connects to the server and there is already a connection to a device with the same device ID, the old connection is disconnected. The disconnected agent would then attempt to reconnect after 1-2 seconds, which would again disconnect the other agent, etc. This can happen if there are different devices using the same ID, or if there are two instances of the agent running on the same device.