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[BUG] Mapping service is not accessible from India #777

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jkowall opened this issue Sep 9, 2021 · 2 comments · Fixed by #893 or #899
Closed

[BUG] Mapping service is not accessible from India #777

jkowall opened this issue Sep 9, 2021 · 2 comments · Fixed by #893 or #899
Labels
bug Something isn't working maps Issues or PRs related to the Maps Service v1.2.0

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@jkowall
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jkowall commented Sep 9, 2021

Describe the bug

The mapping service cannot be served from India. This is a restriction that AWS has put in place that needs to be fixed.

To Reproduce
Steps to reproduce the behavior:

  1. Go to India
  2. Click on a dashboard which uses mapping
  3. Map does not render

Expected behavior
Map should render in India

OpenSearch Version
1.0

Dashboards Version
1.0

Screenshots
image
image

See: https://discuss.opendistrocommunity.dev/t/status-of-kibana-maps/5106/35

@jkowall jkowall added bug Something isn't working untriaged labels Sep 9, 2021
@kavilla
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kavilla commented Sep 10, 2021

Thanks @jkowall , pinging someone with insight.

@jkowall
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jkowall commented Sep 10, 2021

The AWS team is involved in the troubleshooting already and they have a plan, it will just take some time to fix it per the forum discussion. Thanks.

@kavilla kavilla removed the untriaged label Sep 11, 2021
@tmarkley tmarkley added the maps Issues or PRs related to the Maps Service label Sep 13, 2021
@kavilla kavilla linked a pull request Nov 1, 2021 that will close this issue
5 tasks
junqiu-lei added a commit to junqiu-lei/OpenSearch-Dashboards that referenced this issue Nov 1, 2021
Currently the maps end point can't be accessed from India and China, we are going to update maps end point to the new one "maps.opensearch.org" for OpenSearch community users, which will solve the pain for opensource users from some region can't access to the existing one.

opensearch-project#777

Signed-off-by: Junqiu Lei <junqiu@amazon.com>
kavilla pushed a commit that referenced this issue Nov 1, 2021
Currently the maps end point can't be accessed from India and China, we are going to update maps end point to the new one "maps.opensearch.org" for OpenSearch community users, which will solve the pain for opensource users from some region can't access to the existing one.

#777

Signed-off-by: Junqiu Lei <junqiu@amazon.com>
junqiu-lei added a commit to junqiu-lei/OpenSearch-Dashboards that referenced this issue Nov 1, 2021
Currently the maps end point can't be accessed from India and China, we are going to update maps end point to the new one "maps.opensearch.org" for OpenSearch community users, which will solve the pain for opensource users from some region can't access to the existing one.

opensearch-project#777

Signed-off-by: Junqiu Lei <junqiu@amazon.com>
@kavilla kavilla linked a pull request Nov 1, 2021 that will close this issue
kavilla pushed a commit that referenced this issue Nov 1, 2021
Currently the maps end point can't be accessed from India and China, we are going to update maps end point to the new one "maps.opensearch.org" for OpenSearch community users, which will solve the pain for opensource users from some region can't access to the existing one.

#777

Signed-off-by: Junqiu Lei <junqiu@amazon.com>
@tmarkley tmarkley added the v1.2.0 label Nov 2, 2021
seanneumann pushed a commit that referenced this issue Nov 2, 2021
Currently the maps end point can't be accessed from India and China, we are going to update maps end point to the new one "maps.opensearch.org" for OpenSearch community users, which will solve the pain for opensource users from some region can't access to the existing one.

#777

Signed-off-by: Junqiu Lei <junqiu@amazon.com>
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Labels
bug Something isn't working maps Issues or PRs related to the Maps Service v1.2.0
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