Replace the Get Support button with Open Trader Chat until trade period is over

core/src/main/resources/i18n/displayStrings.properties

@@ -796,7 +796,7 @@ portfolio.pending.support.text.getHelp=If you have any problems you can try to c
 portfolio.pending.support.text.getHelp.arbitrator=If you have any problems you can try to contact the trade peer in the trade \
   chat or ask the Bisq community at https://bisq.community. \
   If your issue still isn't resolved, you can request more help from an arbitrator.
-portfolio.pending.support.button.getHelp=Get support
+portfolio.pending.support.button.getHelp=Open Trader Chat
 portfolio.pending.support.popup.info=If your issue with the trade remains unsolved, you can open a support \
   ticket to request help from a mediator. If you have not received the payment, please wait until the trade period is over.\n\n\
   Are you sure you want to open a support ticket?

desktop/src/main/java/bisq/desktop/main/portfolio/pendingtrades/PendingTradesView.java

@@ -260,6 +260,11 @@ protected void activate() {
                         root.getChildren().add(selectedSubView);
                     else if (root.getChildren().size() == 2)
                         root.getChildren().set(1, selectedSubView);
+
+                    // create and register a callback so we can be notified when the subview
+                    // wants to open the chat window
+                    ChatCallback chatCallback = this::openChat;
+                    selectedSubView.setChatCallback(chatCallback);
                 }
 
                 updateTableSelection();
@@ -764,5 +769,9 @@ private void update(Trade trade, JFXBadge badge) {
                 });
         return chatColumn;
     }
-}
 
+    public interface ChatCallback {
+        void onOpenChat(Trade trade);
+    }
+
+}

desktop/src/main/java/bisq/desktop/main/portfolio/pendingtrades/TradeStepInfo.java

@@ -176,7 +176,7 @@ public void setState(State state) {
                 // orange button
                 titledGroupBg.setText(Res.get("portfolio.pending.support.headline.halfPeriodOver"));
                 label.setText(firstHalfOverWarnTextSupplier.get());
-                button.setText(Res.get("portfolio.pending.openSupport").toUpperCase());
+                button.setText(Res.get("portfolio.pending.support.button.getHelp").toUpperCase());
                 button.setId(null);
                 button.getStyleClass().remove("action-button");
                 button.setDisable(false);

desktop/src/main/java/bisq/desktop/main/portfolio/pendingtrades/TradeSubView.java

@@ -24,6 +24,7 @@
 import bisq.desktop.util.Layout;
 
 import bisq.core.locale.Res;
+import bisq.core.trade.Trade;
 
 import javafx.scene.control.Label;
 import javafx.scene.control.Separator;
@@ -56,6 +57,7 @@ public abstract class TradeSubView extends HBox {
     private TitledGroupBg tradeProcessTitledGroupBg;
     private int leftGridPaneRowIndex = 0;
     Subscription viewStateSubscription;
+    private PendingTradesView.ChatCallback chatCallback;
 
 
     ///////////////////////////////////////////////////////////////////////////////////////////
@@ -144,6 +146,13 @@ private void createAndAddTradeStepView(Class<? extends TradeStepView> viewClass)
             tradeStepView = viewClass.getDeclaredConstructor(PendingTradesViewModel.class).newInstance(model);
             contentPane.getChildren().setAll(tradeStepView);
             tradeStepView.setTradeStepInfo(tradeStepInfo);
+            ChatCallback chatCallback = trade -> {
+                // call up the chain to open chat
+                if (this.chatCallback != null) {
+                    this.chatCallback.onOpenChat(trade);
+                }
+            };
+            tradeStepView.setChatCallback(chatCallback);
             tradeStepView.activate();
         } catch (Exception e) {
             log.error("Creating viewClass {} caused an error {}", viewClass, e.getMessage());
@@ -163,7 +172,15 @@ private void addContentPane() {
         HBox.setHgrow(contentPane, Priority.SOMETIMES);
         getChildren().add(contentPane);
     }
-}
 
 
+    public interface ChatCallback {
+        void onOpenChat(Trade trade);
+    }
+
+    public void setChatCallback(PendingTradesView.ChatCallback chatCallback) {
+        this.chatCallback = chatCallback;
+    }
+}
+
 

desktop/src/main/java/bisq/desktop/main/portfolio/pendingtrades/steps/TradeStepView.java

@@ -23,6 +23,7 @@
 import bisq.desktop.main.overlays.popups.Popup;
 import bisq.desktop.main.portfolio.pendingtrades.PendingTradesViewModel;
 import bisq.desktop.main.portfolio.pendingtrades.TradeStepInfo;
+import bisq.desktop.main.portfolio.pendingtrades.TradeSubView;
 import bisq.desktop.util.Layout;
 
 import bisq.core.locale.Res;
@@ -94,6 +95,7 @@ public abstract class TradeStepView extends AnchorPane {
     protected Label infoLabel;
     private Popup acceptMediationResultPopup;
     private BootstrapListener bootstrapListener;
+    private TradeSubView.ChatCallback chatCallback;
 
 
     ///////////////////////////////////////////////////////////////////////////////////////////
@@ -173,11 +175,11 @@ public void activate() {
 
         if (!isMediationClosedState()) {
             tradeStepInfo.setOnAction(e -> {
-                new Popup().attention(Res.get("portfolio.pending.support.popup.info"))
-                        .actionButtonText(Res.get("portfolio.pending.support.popup.button"))
-                        .onAction(this::openSupportTicket)
-                        .closeButtonText(Res.get("shared.cancel"))
-                        .show();
+                if (this.isTradePeriodOver()) {
+                    openSupportTicket();
+                } else {
+                    openChat();
+                }
             });
         }
 
@@ -228,6 +230,13 @@ private void openSupportTicket() {
         model.dataModel.onOpenDispute();
     }
 
+    private void openChat() {
+        // call up the chain to open chat
+        if (this.chatCallback != null) {
+            this.chatCallback.onOpenChat(this.trade);
+        }
+    }
+
     public void deactivate() {
         if (txIdSubscription != null)
             txIdSubscription.unsubscribe();
@@ -500,6 +509,10 @@ private boolean isMediationClosedState() {
         return trade.getDisputeState() == Trade.DisputeState.MEDIATION_CLOSED;
     }
 
+    private boolean isTradePeriodOver() {
+        return Trade.TradePeriodState.TRADE_PERIOD_OVER == trade.tradePeriodStateProperty().get();
+    }
+
     private boolean hasSelfAccepted() {
         return trade.getProcessModel().getMediatedPayoutTxSignature() != null;
     }
@@ -654,4 +667,8 @@ private GridPane createInfoPopover() {
 
         return infoGridPane;
     }
+
+    public void setChatCallback(TradeSubView.ChatCallback chatCallback) {
+        this.chatCallback = chatCallback;
+    }
 }