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Emailing lantern logs

joesis edited this page Sep 4, 2017 · 8 revisions

Occasionally the core Lantern developers will request for you to email them your logs to better diagnose an issue.

To do this you need to find the logs directory on your platform:

Windows Vista/7/8

C:\Users\USERNAME\AppData\Roaming\Lantern\logs

Windows XP

C:\Documents and Settings\USERNAME\Application Data\Lantern\Logs

OSX

~/Library/Logs/Lantern

Ubuntu

~/.lantern/logs

The directory should have files in it like lantern.log, lantern.log.1, etc. Zip up the whole directory into a single zip file. Sometimes it may only contain lantern.log, which is the most recent log file. You can zip it to be smaller, or just send it as is.

Attach the zip or the log file to an email sent to [email protected]. Let us know if you would like to use pgp to encrypt your email and we can provide our public key.

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