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Roman Nurik edited this page May 3, 2015 · 2 revisions

I'm getting error -505 when trying to install DashClock. What's up?

If you're getting this error, you likely have another app installed that is trying to host DashClock extensions. DashClock 1.7 provides a new API to other apps to access extension information, so this issue should be resolved over time, as other apps update. In the short term, the only workaround is to uninstall any other apps that host DashClock extensions.

I've installed DashClock. Now what?

DashClock should appear in the list of home screen widgets, and can be customized after you drop the widget on your home screen.

There are several ways to personalize the widget. During configuration, you have the option to add (by pressing the add button) and remove (by swiping horizontally) extensions, as well as re-order them using the drag handles on the left. You can also customize the widget's appearance and other settings by choosing the different configuration sections from the blue bar at the top of the configuration screen.

Lastly, you can install third-party extensions by searching Google Play for "dashclock extension". After installing an extension, or an app that provides an extension, simply revisit DashClock's configuration screen and add the newly installed extension(s) using the familiar interface described above.

How do I use DashClock with my lock screen?

Lock screen widgets are supported in Android versions 4.2, 4.3 and 4.4. Later versions do not support lock screen widgets. If you're running Android 4.4, you may need to specially enable lock screen widgets by going to Settings > Security and checking Enable widgets.

On Nexus devices running Android 4.2 to 4.4, to add the widget to your lock screen, swipe to the left-most page of your lock screen and touch the "+" icon. Then, select "DashClock" to customize and add the widget. You can make this the primary lock screen widget, replacing the default clock, by first touching-and-holding it and then dragging it horizontally to the very rightmost position.

Why can't I install DashClock on my device?

DashClock requires Android 4.2 or later. The technical reason for this is that a key component in DashClock called android.widget.TextClock was only added in Android 4.2. While there are workarounds to this issue from a development standpoint, they would negatively affect the widget's battery consumption, which is a nonstarter for the official version of the app.

Why can't I see DashClock if I have a PIN/password/pattern on my lock screen?

Some Samsung devices don't allow lock screen widgets to be used when you have a security setting enabled such as PIN, password, or pattern. This is not something developers have control over.

Can I see DashClock always expanded on my lock screen when I unlock my phone?

Unfortunately, no. This is a limitation of the standard Android lock screen and application developers have no control over this.

Why can't I see my local weather?

DashClock currently uses Yahoo! Weather as its weather data source, meaning you should first ensure that weather for your location is available on the Yahoo! Weather site.

Why do you require all those scary permissions?

DashClock needs access lots of different pieces of information to be truly useful. For example, access to your contacts is required for showing you unread text message sender names. The 'next appointment' extension naturally requires access to your calendars. And the missed calls extension needs access to your call log. The app is entirely open source, so anyone can see exactly what's going on under the hood.

DashClock doesn't work on device X running a custom ROM. Why not?

If you're running a custom ROM (such as CyanogenMod, etc.), there are basically no guarantees that the widget will work / not crash / not drain battery / etc., sorry.